88ee Terms & Conditions — What You Need to Know

88ee is an online gaming and betting platform offering Sports Betting, Live Casino, slots, and other entertainment services to users in Bangladesh and beyond. These terms apply equally to all services provided through the 88ee website, mobile app, and any other digital channels.

These terms and conditions form a legal agreement between the user and 88ee. All user activities — including opening an account, making deposits, playing games, or withdrawing funds — are governed by these terms.

88ee reserves the right to update these Terms & Conditions at any time. Users will be notified of changes via the platform. Continued use of the service after any update constitutes acceptance of the revised terms.

To open an account with 88ee, the following conditions must be met:

• You must be 18 years of age or older.
• You must provide accurate and truthful information at registration — false information may result in account termination.
• Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts may be closed and funds forfeited.
• Keep your account credentials (password, username) strictly confidential. Do not share them with anyone.
• Selling, transferring, or allowing third parties to use your account is strictly prohibited.

Information provided during registration may be requested as proof at any time during the KYC verification process. It is therefore important to enter your correct name, address, and phone number.

Account Security

You are responsible for maintaining the security of your account. Use a strong password and update it regularly. If you suspect any unauthorized access to your account, contact 88ee support immediately.

88ee strictly enforces a policy of keeping minors away from gambling and betting. No one under the age of 18 is permitted to open an account or play any games.

88ee may initiate a KYC (Know Your Customer) verification process at any time. You may be asked to provide any one of the following documents:

• National Identity Card (NID)
• Passport
• Driving License
• Proof of current address (utility bill, bank statement)

Large withdrawals may be held until KYC verification is complete. This is done solely to protect the user.

The following rules apply to deposits and withdrawals on 88ee:

Deposit

• Minimum deposit amounts may vary depending on the payment method.
• Only payment methods registered in your own name may be used.
• Using third-party payment methods is prohibited and may result in account termination.
• Deposits are typically credited to your account within a few seconds to a few minutes.

Withdrawal

• KYC verification must be completed before a withdrawal can be processed.
• Wagering requirements must be met before withdrawing any winnings from bonuses.
• Withdrawal requests are typically processed within 5 minutes to 24 hours.
• 88ee reserves the right to hold withdrawals on any transactions deemed suspicious.

The following rules apply to the use of 88ee promotions and bonus offers:

• Each bonus offer has its own terms and conditions — please read them individually.
• Bonus funds cannot be withdrawn as cash — they may only be used for gameplay.
• A specific wagering requirement must be met before bonus winnings can be withdrawn.
• The same person may not claim the same bonus offer more than once.
• Creating multiple accounts to take advantage of bonus offers is strictly prohibited.
• 88ee reserves the right to modify or cancel any bonus offer at any time.

For full bonus terms, visit each promotion's page or get in touch with our support team.

All games on 88ee are powered by RNG (Random Number Generator) technology, ensuring every result is completely random and fair. The following rules apply to all users:

• If a technical error affects a game outcome, 88ee reserves the right to void that game.
• Using any software or bots during gameplay is strictly prohibited.
• Colluding or conspiring with other players to influence game outcomes is strictly prohibited.
• Inappropriate behavior toward a dealer in Live Casino games may result in temporary or permanent account suspension.

For Sports Betting, each bet is subject to its own specific rules. Once a bet is accepted, it generally cannot be changed or cancelled, though 88ee may make exceptions under certain circumstances.

The following activities are strictly prohibited on 88ee:

• Depositing funds through money laundering or any illegal means.
• Attempting to obtain bonuses or winnings through fraudulent or deceptive means.
• Attempting to breach platform security through hacking, phishing, or any other technical means.
• Operating an account using another user's identity.
• Placing bets using automated bots or scripts.
• Threatening, harassing, or insulting other users.
• Conducting illegal activities through the platform.

88ee reserves the right to temporarily or permanently close any account under the following circumstances:

• Violation of the terms and conditions.
• Registering with false or inaccurate information.
• Failure to cooperate with the KYC verification process.
• If suspicious or fraudulent activity is detected.
• At the user's own request (self-exclusion).

Users may close their account at any time. We recommend withdrawing any remaining balance before doing so. If you wish to close your account for responsible gaming reasons, please contact our support team.

88ee is not liable for the following:

• If a game or bet is interrupted due to a loss of internet connection.
• In the event of a temporary service disruption caused by a technical error.
• Theft or misuse of a user's account credentials resulting from the user's own negligence.
• In the event of a delay caused by a third-party service or payment provider issue.

88ee strives to deliver the highest quality of service and is committed to resolving any issues promptly. However, 88ee's liability is limited under circumstances beyond its control.

88ee takes the privacy of your personal information seriously. Our Privacy Policy explains in detail how your data is collected, stored, and used.

• Your personal information is never sold to third parties.
• Your information is used solely for service delivery, KYC verification, and legal compliance.
• All data is kept secure through SSL encryption.

For more details, visit our Privacy Policy View page.

If you have a complaint or dispute regarding 88ee's services, please follow the process outlined below:

• Step 1: Reach out to our support team via live chat or email.
• Step 2: If the support team is unable to resolve the issue, you may escalate it to the management team.
• Step Three: Third-party mediation may be pursued with the consent of both parties.

88ee takes all complaints seriously and strives to provide a prompt and fair resolution.

88ee reserves the right to update these Terms & Conditions at any time. When changes are made:

• A notification will be posted on the platform.
• A notice may be sent to your registered email address.
• The effective date of any updated terms will be clearly stated.

Continuing to use 88ee after any changes have been made indicates your acceptance of the updated terms. If you object to the new terms, please stop using the platform and contact support to close your account.

The latest version of these Terms & Conditions will always be available on this page. We recommend checking back regularly.